There is a search/enquiry on my credit file that I have not authorised. How do I get it removed? |
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You should contact the organisation that performed the search/enquiry and ask them why they have done it. It may be that the company name on the record is a subsidiary or parent company and that once you have contacted them you will remember providing them with permission to carry out the search/enquiry. If you do not know the address of the company concerned, contact us and we will be happy to supply you with the relevant details. Alternatively you may write back to us formally disputing the search/enquiry and we will contact the company on your behalf. Callcredit cannot remove any search/enquiry unless the company involved agrees that we can do so. Please write to us at Callcredit plc, Consumer Services Team, PO Box 491, LEEDS, LS3 1WZ.
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There are duplicate searches on my credit file. How do I get them removed?
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